In this blogpost we propose a roadmap to progressively strengthen your Incident Management maturity. Rather than attempting to address everything at once, this approach breaks the journey into clear, manageable steps, each building on the previous one.
On a monthly basis, we will publish a dedicated blog post that explores the corresponding topic in depth. Each post will focus on practical insights, real-world considerations, and concrete takeaways, helping organizations translate theory into action.
Together, these articles form a structured learning path, designed to guide organizations from foundational principles to a more robust, resilient, and well-practiced Incident Management capability.
Incident Management Roadmap 2026
Preparation: Governance
How to establish clear, effective processes and procedures to manage cyber incidents (at scale).
Preparation: Technology
How to build the technical foundations (hardening, backups, telemetry) that enable fast detection and response.
Preparation: Communication
How to set up clear internal and external communication plans so everyone knows who says what, when, and how during a crisis.
Preparation: People
How to define roles, train teams, and run exercises so your organization can respond confidently under pressure.
Identification
How to detect and validate incidents quickly through monitoring, user reporting, and structured prioritization.
Containment
How to isolate compromised systems fast, stop spread, and preserve evidence while keeping business impact under control.
Vacation (part 1)
How to maintain incident readiness with clear coverage, escalation paths, and monitoring, even with reduced staff.
Vacation (part 2)
How to use quieter periods to test response basics, refresh playbooks, and strengthen your security baseline.
Eradication
How to remove the attacker fully by rebuilding compromised assets or performing targeted cleanup and root cause mitigation.
Recovery
How to restore systems safely and in phases, while monitoring for reinfection and confirming controls are intact.
Post-Incident Review and Lessons Learned
How to evaluate what worked, what didn’t, and turn findings into concrete improvements before attention fades.
Reporting
How to document and report incidents clearly to stakeholders, regulators, and law enforcement, while supporting compliance and learning.
Congrats!
You completed the Incident Management Roadmap.